Coltelleria Collini - Return Policy
This Privacy Policy applies to the website www.coltelleriacollini.it (hereinafter, the "Website" or the "Site") and refers to the processing of personal data carried out by the company Coltelleria Collini Snc (hereinafter, the "Company"), located at Via Felice Cavallotti, 1, 21052 Busto Arsizio (VA), Italy, VAT No. 02270500123, REA VA-242847. This policy outlines the procedures for the collection and processing of personal data during visits to the Website and user interaction with its services and features. This Privacy Policy has been drafted in accordance with Recommendation no. 2/2001, adopted on May 17, 2001, by the Working Party on the Protection of Personal Data, and also serves as a notice to data subjects pursuant to Art. 13 of Legislative Decree no. 196 of June 30, 2003 (the "Privacy Code"). This Privacy Policy specifies the identity of the Data Controller who controls and manages the personal data collected and processed through the Website, indicates what personal information is collected, the purposes and methods of processing, the scope of data communication to third parties, the security measures adopted to protect and safeguard the user's personal data, and the methods by which the user can verify the processing of data concerning them and exercise the rights recognized by the Privacy Code.
The Data Controller
The Data Controller is Coltelleria Collini Snc, Via Felice Cavallotti, 1, 21052 Busto Arsizio (VA), Italy, VAT No. 02270500123, REA VA-242847 (hereinafter, the "Company").
The nature and type of data collected and processed
The Company collects and processes personal data voluntarily provided by the user when placing an order, registering on the Website, requesting information, subscribing to the Newsletter service, submitting reviews for purchased products, or subscribing to the restock alert service. The personal data that the Company collects and processes include: name, address, email, phone number, and any other personal information necessary to carry out the specific service requested by the user through the Website. Browsing the Website does not require the provision of personal data, but the collection of such data is necessary for order fulfillment and for providing the services requested by the user, such as registering on the Website, subscribing to the Newsletter, filling out the contact form, submitting product reviews, subscribing to restock notifications for out-of-stock products, and responding to user inquiries. In the specific sections of the Website where data is collected, a specific notice drafted pursuant to Art. 13 of the Privacy Code is published. When necessary under the Privacy Code, the Company requests the user's consent before proceeding with the processing of personal data. The Company also processes users' so-called navigation data, i.e., data whose transmission to the Website is implicit in the operation of the computer systems responsible for managing the Website and in the use of Internet communication protocols. Navigation data includes, for example, IP addresses or domain names of the computers used by users who connect to the Website and other parameters related to the user's operating system and computer environment. Navigation data is collected and processed by the Company exclusively for statistical purposes regarding access and use of the Website and for monitoring its proper functioning; such data could be used to ascertain liability in case of computer crimes against the Website or carried out through it. Except for this possibility, the Company stores user navigation data for the period necessary for the purposes mentioned above, and the data may be stored only in an anonymous form.
The location of storage of collected personal data
The collected personal data will be stored and processed through an electronic system managed by the Company, which is located at our provider's premises.
Cookies
A cookie is a small text string sent to your browser and saved on your device each time you visit a website.
The Site uses first-party and third-party cookies to improve the user's browsing experience, making it as efficient and simple as possible.
Therefore, when a user visits the Website, a minimum amount of information is stored on their device in a specific directory of the user's web browser. The stored cookies cannot be used to retrieve any data from the hard disk, transmit computer viruses, or identify and use the user's email address.
Cookies are used to improve the user's navigation. Specifically:
- they allow for efficient navigation within the website;
- they store the username and preferences entered;
- they prevent the need to enter the same information multiple times during a visit;
- they monitor the use of services by users to optimize the browsing experience and the services themselves.
You can disable the use of cookies at any time.
However, disabling or deleting cookies may prevent the optimal use of certain areas of the site or compromise the use of some services.
Below is a description of the types of cookies that may be used on the Site and the purpose associated with their use.
Technical Cookies
Cookies of this type are necessary for the proper functioning of the Site; they include both persistent and session cookies. Without these cookies, the site or some parts of it may not function correctly. Therefore, they are always used, regardless of user preferences. Cookies in this category are always sent from our domain. The owner is not required to request user consent for technical cookies, as they are strictly necessary for the provision of the service.
Analytical Cookies
Cookies of this type are used to collect information about the use of the site. The owner uses this information for statistical analysis, to improve the site and simplify its use, as well as to monitor its proper functioning. This type of cookie collects information in an anonymous form about user activity on the site and how they arrived at it and the pages visited. Cookies in this category are sent from the site itself or from third-party domains.
Third-party tracking cookies
Cookies of this type are used to collect information in an anonymous form about the use of the site by visitors, the keywords used to reach the site, the websites visited, and the origins of the traffic. The owner can use this information to compile reports and improve the site. Cookies of this type are sent from the site itself or from third-party domains.
Pursuant to Art. 122, second paragraph, of Legislative Decree 196/2003, consent to the use of such cookies is expressed by the data subject through individual settings freely chosen for the browser used to navigate the site, without prejudice to the user's right to communicate their will regarding the data to the data controller at any time.
How can you disable cookies?
Most browsers accept cookies automatically, but you can also choose not to accept them. It is recommended not to disable this function, as it may prevent you from moving freely from one page to another and enjoying all the features of the Site. If you do not want your computer to receive and store cookies, you can change your browser's security settings. In any case, note that certain parts of our Site can only be used to their fullest if your browser accepts cookies; otherwise, you will not be able, for example, to add products to your cart and proceed with the purchase. Consequently, your choice to remove and not accept cookies may negatively affect your experience on our Site.
Below are brief instructions on how to disable cookies in the most popular browsers:
Microsoft Internet Explorer
Click the 'Tools' icon in the upper right corner and select 'Internet Options'. In the pop-up window, select 'Privacy'. From here you can adjust your cookie settings.
Google Chrome
Click the wrench icon in the upper right corner and select 'Settings'. Then select 'Show advanced settings' and change the 'Privacy' settings.
Mozilla Firefox
From the drop-down menu in the upper left corner, select 'Options'. In the pop-up window, select 'Privacy'. From here you can adjust your cookie settings.
Safari
From the settings drop-down menu in the upper right corner, select 'Preferences'. Select 'Security' and here you can adjust your cookie settings.
To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
The characteristics and methods of personal data processing
The personal data voluntarily provided by the user will be used by the Company for the fulfillment of orders, management of the user's registration on the Website, sending of Newsletters following the user's subscription to the service, responding to user questions, and sending information requested by the user. The personal data collected by the Company is processed mainly with automated tools but also without the aid of electronic tools, only for the time strictly necessary to achieve the specific processing purpose and in compliance with current security provisions, with particular but not exclusive reference to Annex B (Technical Regulations on minimum security measures) of the Privacy Code. Furthermore, information systems and computer programs are configured to minimize the use of personal and identifying data that are not necessary for the specific processing purposes pursued.
Scope of personal data communication
The Company communicates the user's personal data within the limits and in the manner specified in this Privacy Policy and in the notice published at the time of data provision, and in any case, in full compliance with the consent expressed by the user at the time of data collection, when required by the Privacy Code. The Company may use third parties to fulfill your orders and provide you with the specifically requested services. These third parties are provided only with the information necessary to perform their functions; your personal data is processed by these third parties for the same purposes for which it was collected. Your personal data will be accessible within the Company only to people who need to know it in relation to their duties and as persons in charge of the processing, for the fulfillment of orders, to allow your registration on the Website, to answer your questions, and to send you the requested information. The data will also be accessible to the Data Processor, if appointed. Your personal data may also be communicated to banks and credit institutions, professionals, independent contractors, business partners of the Company, third parties used by the Company in relation to the processing purposes specified above, as well as to anyone who is a legitimate recipient of communications provided for by law or regulations. Your personal data will not be communicated to third parties for promotional purposes under any circumstances and will not be disseminated in any way.
The provision of personal data
Except for what is described in relation to so-called navigation data, the provision of data by the user is necessary for the fulfillment of submitted orders and for the provision of services requested by the user, such as registration on the Website, subscription to the Newsletter service, answering questions, and sending requested information; any refusal would prevent the Company from fulfilling its contractual obligations or providing the user with the requested service or information.
The user's rights
Pursuant to Art. 7 of the Privacy Code and as a data subject, the user has the right, at any time, to obtain confirmation of the existence or not of data concerning them, to know its content and origin, to verify its accuracy or request its integration, updating, or rectification, to request its cancellation, transformation into anonymous form, or blocking of data processed in violation of the law, and to oppose the processing of data for legitimate reasons.
For any questions or requests regarding the processing of your personal data by Coltelleria Collini, please contact us at the following address:
Coltelleria Collini Snc
Via Felice Cavallotti, 1, 21052 Busto Arsizio (VA), Italy
E-mail: info@coltelleriacollini.it
Tel: (+39) 0331 632686